Frequently Asked Questions
Everything you need to know about our premium merino wool essentials.
What makes merino wool better than traditional cotton?
Merino wool is naturally odor-resistant, temperature-regulating, and moisture-wicking. Unlike cotton, it keeps you cool in the heat and warm in the cold, allowing for multiple wears between washes.
How should I care for my Wool&Prince garments?
Most of our items are machine washable. We recommend a cold, gentle cycle with wool-specific detergent and laying flat to dry. Avoid bleach and tumble drying to maintain the fiber integrity.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items in their original packaging. Exchanges for different sizes or colors are free of charge within the United States.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location and selected service.
How do I find the right size?
We provide detailed size charts and a 'Fit Finder' tool on every product page. If you are between sizes, we generally recommend sizing down for a slim fit or sizing up for a more relaxed feel.
Are your products ethically sourced?
Sustainability is at our core. We source our wool from non-mulesed sheep in Australia and partner with certified ethical manufacturing facilities that ensure fair wages and safe working conditions.